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For questions about our products or for help with your order, please send an e-mail to info@tomzer.com and you will receive an answer within one working day.

If you e-mail about your order, please make sure that you include the order number or e-mail address you used during checkout in your message.


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You can track your order right here.

Or go to https://www.packages24.com/

Due to the large number of orders we receive, it can take longer than normal. You can rest assured that we are working hard to get everything out as quickly as possible.

We know it can be frustrating to wait longer than expected for your order, but the only thing we don't want to do is sacrifice the quality of our products.

Thank you for your understanding.

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