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Shipping & Returns


How will my order be shipped to me?

All of our items are shipped via EMS, with tracking number, and arrive in a small bubble envelope or box.

 

How long will it take to ship my order?

We will process your order within 2-5 business days. Once your order ships, it may take up to 2 - 3 weeks for your order to arrive, depending on your country. Most orders arrive within 2 weeks, however.

 

What is your return policy?

We offer a 30 day money back guarantee. If you are not 100% satisfied with your purchase simply contact us here or at info@tomzer.com within 30 days of delivery of your item and we will gladly walk you through returning your order to us for a refund.

 

There is a problem with my order. What do I do?

Please contact us here or at info@tomzer.com and we will work to correct the problem as soon as possible.